Terms and conditions

1. General Information

The website www.enesys.ro is administered by:

  • Company name: TOTAL POWER SOLUTIONS SRL
  • CUI: 51833455
  • Trade Register No.: J2025036452003
  • EUID: ROONRC.J2025036452003
  • Date of establishment: 22.05.2025
  • Phone: 0775 326 826

By accessing and using the website www.enesys.ro, the user fully accepts the terms and conditions below.

If you do not agree with these terms, please do not use this website.


2. Object of Activity

The website enesys.ro aims to present and sell:

  • car batteries;
  • traction batteries;
  • stationary batteries;
  • accumulators;
  • related accessories and equipment;
  • related energy services and solutions.

The products displayed on the website may be intended for both individuals and legal entities.


3. Definitions

In this document:

  • „Website” – the online platform www.enesys.ro;
  • „Administrator” – TOTAL POWER SOLUTIONS SRL;
  • „User” – any person accessing the website;
  • „Client” – a natural or legal person who purchases products or services;
  • „Products” – goods sold through the website.


4. Acceptance of Terms

By using the website, the user confirms that they:

  • have read;
  • have understood;
  • fully accept;

this document.

The Administrator may modify the terms and conditions at any time without prior individual notice.

The updated version will be permanently available on the website.


5. Intellectual Property Rights

The entire content of the website:

  • texts;
  • images;
  • logos;
  • graphic elements;
  • product descriptions;
  • databases;
  • source code;
  • media materials;

is the property of TOTAL POWER SOLUTIONS SRL or is legally used through agreements/licenses.

It is prohibited to:

  • copy;
  • distribute;
  • reproduce;
  • modify;
  • commercially use;

without the written consent of the Administrator.


6. Website Usage

Users undertake to:

  • use the website lawfully;
  • provide accurate information;
  • not engage in fraudulent activities;
  • not affect the platform's security;
  • not introduce viruses or malicious applications.

It is forbidden to use the website for:

  • spam;
  • phishing;
  • fraud attempts;
  • unauthorized access;
  • illegal data collection.


7. Products and Availability

TOTAL POWER SOLUTIONS SRL makes every effort to correctly display:

  • product characteristics;
  • images;
  • technical specifications;
  • stocks;
  • prices.

However, there may be:

  • display errors;
  • color differences;
  • technical discrepancies;
  • stock update delays.

The Administrator reserves the right to:

  • change prices;
  • update specifications;
  • withdraw products;
  • modify promotions;
  • refuse suspicious or erroneous orders.


8. Orders

Placing an order through the website represents a purchase request and does not automatically guarantee its acceptance.

The Administrator may refuse orders in situations such as:

  • incomplete information;
  • suspicion of fraud;
  • technical errors;
  • incorrectly displayed prices;
  • stock unavailability.

Order confirmation is carried out via:

  • phone;
  • email;
  • electronic confirmation.


9. Prices and Payments

Prices displayed on the website are expressed in RON and may include VAT according to applicable law.

Payment methods may include:

  • cash on delivery;
  • bank transfer;
  • other methods available on the website.

The Administrator is not responsible for any additional taxes or bank fees.


10. Delivery

Product delivery is carried out by courier companies or other methods indicated on the website.

Delivery times are estimated and may vary depending on:

  • product availability;
  • customer location;
  • busy periods;
  • logistical conditions;
  • force majeure.

Risk of loss or damage to products transfers to the customer at the time of delivery.


11. Warranties

Products sold benefit from a warranty in accordance with Romanian law.

Warranty conditions may vary depending on:

  • product type;
  • manufacturer;
  • method of use.

The warranty does not cover:

  • improper use;
  • mechanical damage;
  • unauthorized interventions;
  • incorrect installation;
  • use outside recommended parameters.


12. Return Policy

According to GEO 34/2014, individual consumers have the right to withdraw from the contract within 14 calendar days of receiving the product.

Returns are accepted only for products that are:

  • unused;
  • undamaged;
  • in original packaging;
  • accompanied by relevant documents.

Return shipping costs may be borne by the customer, except in situations provided by law.

The following products are exempt from return:

  • damaged;
  • improperly used;
  • specially ordered;
  • customized.


13. Limitation of Liability

TOTAL POWER SOLUTIONS SRL cannot be held responsible for:

  • technical errors;
  • temporary unavailability of the website;
  • indirect losses;
  • commercial losses;
  • technical incompatibilities;
  • courier delays;
  • improper use of products.

Products must be used in accordance with the manufacturer's instructions.


14. Force Majeure

The Administrator is not liable for delays or non-performance caused by:

  • fires;
  • floods;
  • war;
  • pandemics;
  • power outages;
  • cyber attacks;
  • logistical problems;
  • government decisions;
  • other situations beyond its control.


15. Personal Data Protection (GDPR)

Personal data is processed in accordance with EU Regulation 2016/679 (GDPR).

Data may be collected through:

  • contact forms;
  • orders;
  • offer requests;
  • cookies;
  • commercial communications.

Full details are available in the Privacy Policy.


16. Cookies

The website may use cookies for:

  • operation;
  • traffic analysis;
  • statistics;
  • marketing;
  • improving user experience.


17. Applicable Law

This document is governed by Romanian law.

Any dispute will be resolved amicably, and in case of impossibility of an amicable settlement, the jurisdiction belongs to the competent Romanian courts.


18. Contact

TOTAL POWER SOLUTIONS SRL